Three Explorations
on the Wellbeing of Customers
Three Explorations
on the Wellbeing of Customers
As consumers’ physical, mental, and financial health are becoming more closely tied than ever before, insurers want to find new ways to engage their current policyholders as well as new markets. The trend is moving towards prevention and finding ways to help customers not only manage but possibly improve their overall wellbeing.
The latest Technovate three-part miniseries digs into this topic to explore the opportunities and challenges for the industry.
EPISODE 1
A 360 View – From Finances to Physical
Technology has been key to driving forward the industry’s approach to wellbeing. In 2021, 80% of RGA’s customers reported that they focus on wellness solutions, yet only 60% currently offer these products, so this is expected to be a major growth area in years to come.
Dennis Barnes, EVP, Chief Marketing Officer, RGA, and Chief Executive Officer, RGAX, explores some of the possibilities in discussion with Alon Shem-Tov, Vice President of International Sales at Binah.ai, a company that provides an AI-powered software solution for measuring a wide range of health parameters.
EPISODE 2
Connecting Physical, Mental, and Financial Wellbeing
To support transformation at the core of any organization or industry, it’s necessary to have an innovation mindset and a company that is built for testing and reinventing itself.
In part two of our miniseries, Peter Rodes, Vice President, Innovation Initiative Lead, RGAX Lean Accelerator, shares his industry observations and insights and sits down with Clarke Rodgers, Amazon Web Services (AWS) Enterprise Strategist. They discuss the four key principles at the heart of AWS’s approach to innovation and how other organizations can adopt and adapt them for their own needs, as well as lessons that can be applied to developing strong embedded insurance offerings.
EPISODE 3
Meeting the Needs of a "Super Aging" Society
As a “super aging” society, Japan holds important lessons for other countries that are seeing a similar demographic shift.
In this episode, Anil Sanwal, Vice President, Business Initiatives Lead, RGA, looks to Japan to uncover how the industry is solving problems related to eldercare and aging, including real examples. His guest, Tetsuya Morito, is General Manager, Global Strategy Office at Sompo Holdings, Inc., one of the top nursing care providers in Japan.
EPISODE 1
A 360 View – From Finances to Physical
Technology has been key to driving forward the industry’s approach to wellbeing. In 2021, 80% of RGA’s customers reported that they focus on wellness solutions, yet only 60% currently offer these products, so this is expected to be a major growth area in years to come.
Dennis Barnes, EVP, Chief Marketing Officer, RGA, and Chief Executive Officer, RGAX, explores some of the possibilities in discussion with Alon Shem-Tov, Vice President of International Sales at Binah.ai, a company that provides an AI-powered software solution for measuring a wide range of health parameters.
EPISODE 2
Connecting Physical, Mental, and Financial Wellbeing
To support transformation at the core of any organization or industry, it’s necessary to have an innovation mindset and a company that is built for testing and reinventing itself.
In part two of our miniseries, Peter Rodes, Vice President, Innovation Initiative Lead, RGAX Lean Accelerator, shares his industry observations and insights and sits down with Clarke Rodgers, Amazon Web Services (AWS) Enterprise Strategist. They discuss the four key principles at the heart of AWS’s approach to innovation and how other organizations can adopt and adapt them for their own needs, as well as lessons that can be applied to developing strong embedded insurance offerings.
EPISODE 3
Meeting the Needs of a "Super Aging" Society
As a “super aging” society, Japan holds important lessons for other countries that are seeing a similar demographic shift.
In this episode, Anil Sanwal, Vice President, Business Initiatives Lead, RGA, looks to Japan to uncover how the industry is solving problems related to eldercare and aging, including real examples. His guest, Tetsuya Morito, is General Manager, Global Strategy Office at Sompo Holdings, Inc., one of the top nursing care providers in Japan.
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